No1 Reseller in Europe for customer satisfaction
At Innova Systems, we measure our success by the way we help our customers to improve their business. We work with very small companies with a single designer to large corporations with global design teams. Whatever your size, we are proven to provide SolidWorks into a broad range of companies, each with totally different product development requirements and people. Our culture is about developing lasting partnerships with you, built on experience and the the very highest levels of customer care.
Here are some testimonials from our customers .....
"I must say, once again, how pleased I am with the level of service offered by everyone at Innova Systems.Your sales and technical help team are the best in the UK as far as I’m concerned. Having been a user of ‘SolidEdge’ software for over 8 years, I started using ‘SolidWorks’ (and was introduced to Innova) at another company and was very impressed with the software. The deciding factor for me over other VARS was purely the ‘back up and support level offered’ by Innova being the best I’d experienced in over 15 years of using a range of 3D cad software. I look forward to dealing with your company for many years to come. ."
“We have valued the expertise from Innova Systems. Their training and support provides us with experienced guidance from exceptionally good engineers to help us concentrate and use SolidWorks to design our innovative new products.”
"Speed of response is an important factor for us. If we have a design issue, we need it fixed right now. We cannot afford to wait and couldn’t work like that. I’m pleased to say that Innova Systems are very responsive and very expert when it comes to technical support. We also use Innova as a resource to undertake the on-site installation of new SolidWorks systems and for engineer induction into new tools and features."
Since the purchase of SolidWorks things are going extremely well and as Innova Systems said, we are now winning jobs from our competition because of our presentation ability using PhotoWorks and E-Drawings.
"SolidWorks and Innova Systems has proved to be a vital in improving our business, helping to set us apart from our competition, reduce product development time under tight timescales and gain competitive advantage"
"From a manufacturers point of view, the ability to design, analyse, create production drawings and manage the data of the complete product in a matter of hours is incredible. Inconjunction with a real partnership with Innova Systems, this investment has proved to be invaluable for our business"
"Quite simply, SolidWorks does everything it says in the sales literature and we have seen a clear return on our investment in less than 12 months" The support we have recieved from Innova Systems has been first class and of great help to us.
"Huxley Bertram Engineering invested in 6 licenses of SolidWorks Professional with Innova Systems of Cambridge. During the decision process they were professional, courteous and non-pushy;. Subsequent to purchase, the training we have received has been very useful, skilfully delivered, and well tailored to our needs"
"We are very pleased that we chose your company to supply us with SolidWorks products and support us with your expertise. You are very different to any of the CAD companies that we have dealt with in the past - they sell and forget, you sell, care, support your product and look to the future."
"I believe SolidWorks to be the 'Total Solution' for our needs. Marketing, sales, design and manufacture have all benefited from its vast and varied abilities. Innova Systems have provided impeccable service, from the initial sales demonstration to the expert support service they still provide."
"Since choosing SolidWorks from Innova Systems, I have been able to complete my projects easily and overcome the working restrictions of Autodesk Inventor. Innova Systems speed of response has been refreshingly responsive"
"UK manufacturing always tends to shy away from investments in the latest tools and equipment to remain competitive. After seeing the benefits of SolidWorks, I was convinced that investment would give our business the competitive edge"
"I believe SolidWorks to be a suprb product for our needs and helps us to work with our customers. Innova Systems are a skilled resource to support my product development needs and are immediately available when I need them
"Innova Systems have proved to be a valuable extension of our design team, delivering experienced guidance at the point we need it"
"An Innova Systems Engineer is always directly available, and its always someone who is highly skilled in Engineering. With important deadlines looming and forcasts and budgets to meet, this level of support is essential for us"
“We have really valued Innova's support,” said Oliver. “They have always been very responsive and have always invested the time to understand our issues and to help us achieve our goals. Their engineers also have real-world engineering experience, this has been an important factor in helping them to understand what we have been trying to achieve."
"Thanks again to you and all your team for the continued technical support. It would have been a lot harder to do this without your help"
"I would just like to thank you on behalf of the eight members of CUER that attended your Solidworks training last week. We all found it incredibly useful, and are very grateful for knowledge, experience and energy that you put into it."
"We have found that we are able to eliminate errors, and be more innovative and creative with our designs. Ultimately, this means we are more profitable and can stay leaps and bounds in front of our competitors. Innova Systems have been extremely good in that they have always been on hand when we have a technical problem or query and also the refresher training courses have been very useful in learning a few new hints and tips"
"The support given to us by Innova Systems is exceptional, especially under pressure to finish the design. I could always talk to an engineer whenever I had a problem and they are always willing and extremely capable to help""
"I did have a challenging problem so I decided to call Innova Systems for technical support and I was amazed how incredibly polite and helpful they were. In fact, they use a really cool software that enables them to control the desktop remotely, so that they can show you ‘on-screen’ how to resolve a problem or undertake a new process."
"Just wanted to say thank you for the training over the last few months. It’s been a positive learning curve and feel I have really got somewhere with it. I’m not a a very good listener but found your method of teaching really clear and easy to understand.."
I just wanted to let you know that the feedback for the training you have delivered to oue Engineers has been excellent. Everyone has been very positive and really impressed
“Great courses run by good and talented people. I enjoyed the software and think that it has many advantages for us"
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