Innova acknowledged for exceptional Training and Support
Wednesday, February 03, 2010Innova Systems gain Number 1 spot for Customer Satisfaction in Europe
At SolidWorks World held in Anaheim, California, attended by over 5,000 customers from around the World, Innova Systems is celebrating that it has received the award for Number 1 in Customer Satisfaction in Europe. This award is conducted by SolidWorks Corporation and a direct measurement of our unique services compared with Resellers in the whole of Europe. A true endorsement of customer satisfaction, responsiveness and technical ability.
"We are obviously delighted to receive this acknowledgement for our work.,” said Mark Bradford, Managing Director at Innova. "The focus of SolidWorks has always been to empower the designer and provide the tools they need to create great designs and get the job done faster than ever before. We see our role as an extension of the design team, helping engineers and designers to make the most of this powerful set of tools. We know that our skillful team will work relentlessly to help our customers get the most out of SolidWorks. We may not be the biggest, but this recognition is proof we are the best"
Mark Bradford, MD at Innova Systems
is presented by SolidWorks Customer
Services Manager, Isabel Taylor
Some survey responses :
“The response to problems has been outstanding throughout our many years relationship. Their technical expertise is first class and they really take ownership of a problem”
"Innova Systems have keen, well trained staff that take all problems seriously, and follow them through in a speedy time frame.
“Innova Systems has high levels of expertise for a broad range of problems.
"Innova Systems will always go the extra mile to ensure our issues are resolved.
"Customers understand that receiving high quality and responsive support long after the initial sale is critical to their success. This is how Innova Systems make a massive difference and make a significant contribution in providing a return on your investment in SolidWorks" Said Managing Director, Mark Bradford
