Keeping your software up to date and working efficiently is critical and our award winning team are here to make sure you get the most out of your investment in SOLIDWORKS as part of our SOLIDWORKS subscription service. So, what exactly does an annual SOLIDWORKS subscription get you?
If you’re unsure how to do anything, simply pick up the phone and talk to a highly skilled engineer, fully trained, certified and there to help you achieve your goals. We’ve been recognised by SOLIDWORKS for providing the highest rated customer support Northern Europe in 2014, 2015, 2016 and 2017, so you know you’re in good hands.
Alternatively, drop us an email stating your enquiry with any supporting data. We’ll look into it immediately and get back to you swiftly.
Remote access support
For more complicated challenges, we can connect to your workstation remotely and walk you through the solution and suggest ways to avoid the issue in future: Simple, effective and fast!
Some issues can be very difficult to resolve. In these rare cases, we can visit your premises to work with you to iron out any difficulties you may face.
“SOLIDWORKS is a superb product for our needs and helps us to work with our customers. Innova Systems are a skilled resource to support my product development needs and are immediately available when I need them.” Nick Harrison, Roundpeg.
Official SOLIDWORKS Certifications
There are over 175,000 certified SOLIDWORKS users worldwide. Your subscription enables personal development with online certifications, validating and improving SOLIDWORKS efficiency. Find out more about SOLIDWORKS Certifications at Innova Systems – click here.
The latest software releases
SOLIDWORKS release a new, updated software version at the end of every year. Each release is packed with new functionality to improve performance and make the job of designing faster and more efficient. The 12 month release cycle also includes service pack updates to ensure the software performs at its full potential. Your SOLIDWORKS subscription gives you access to every update available for your chosen SOLIDWORKS software package.
Access to the Customer Portal
Here you can download software enhancements, search the online knowledge base, get tech tips, tricks and guides, report and track your service requests, view archived educational Webcasts and much more.
Access to MySolidWorks.com
This valuable online resource allows you to connect with millions of users worldwide to share SOLIDWORKS training, videos, blogs, knowledge, tutorials, tips, tricks and white papers. Take a look at My.SolidWorks.com
The Innova Systems team are here to help you.